Forward Deployed Engineer

We're hiring Forward Deployed Engineers to own customer deployments from technical build through go-live and optimization. You'll be the technical owner for health system implementations, working directly with customers to build, configure, and deploy production AI agents tailored to their workflows.

You'll work closely with Agent Product Managers who own the customer relationship and project plan, while you own the technical execution—building integrations, creating custom workflows, and ensuring successful launches.

What You'll Do

You'll be the technical force behind bringing AI agents to life for healthcare organizations. This isn't a typical engineering role—you'll work at the intersection of cutting-edge AI, complex healthcare systems, and real customer impact.

Ship Production AI Agents

Own implementations end-to-end for health systems, from technical scoping through go-live and beyond

Build custom integrations with complex healthcare platforms

Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints

Launch agents that handle thousands of real patient interactions daily

Solve Hard Technical Problems

Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient engagement tools

Architect creative solutions to handle healthcare's complexity—insurance verification, appointment rules, clinical protocols

Build tooling and automation that makes every future implementation faster and better

Optimize agent performance in production using real-world data and customer feedback

Shape the Product

Partner directly with Product Engineering to influence platform direction based on what you learn in the field

Identify patterns across implementations that become product features

Work with Sales to scope technical requirements and demo capabilities to prospects

Be the voice of the customer—you'll see what works, what doesn't, and what customers actually need