About this role
Job DetailsJob Location: IAH - Houston, TX 77073General Responsibilities:
The Ocean Export Agent is responsible for planning transportation, including the most economical and quickest routes for shipping merchandise to and from destination, contracting for common carrier and other transportation facilities, negotiating with carriers for adjustments for damages to merchandise, and making the necessary rearrangements resulting from delays, damages, or irregularities in transit, is performing exempt work. Ocean Export Agent primary duty is the performance of office non-manual work directly related to the management or general business operations. The employee's primary duty must include the exercise of discretion and independent judgment with respect to matters of significance.
Specific Job Duties
Coordinate shipments with Shippers and Receivers
Respond promptly and professionally to customer needs
Communicate with customers, staff and vendors
Correspond with overseas agents and clients
Book cargo
Handle AES Transmissions
Issue documents such as B/L, Dock Receipt, Booking Order, C.O., etc.
Handle the preparation of documents based on Letter of Credit requirements
Prepare other documents as required by customer
Send Pre-Alerts via email and original docs via international courier when required
Invoice files
Learn and apply U.S. Government regulations
Work with steamship line/trucking companies to obtain quotations and handle the movement of freight
Prepare quotations
Successfully perform business tasks and responsibilities as assigned by management.
QualificationsRequirements
Two years experience in ocean export or similar role
Strong communication skills with multi-faceted and diverse backgrounds
Excellent customer service skills
Basic level proficiency in Microsoft Excel, and Word is required
High School Diploma or GED
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