Manager, U.S. Colleague Impact

Corporate Affairs and Communications (CA&C) is a global strategic function that uses a variety of programs and platforms to shape and communicate American Express’ brand message and key business initiatives to shareholders, colleagues and the community-at-large. Our team oversees global public affairs and media relations, social media, colleague communications, and corporate sustainability.

The Manager, U.S. Colleague Impact will sit within the Corporate Sustainability team in Corporate Affairs & Communications and support the strategy and execution of the American Express colleague engagement programs, including giving and volunteering.

This role will primarily lead U.S colleague volunteering initiatives, with a particular focus on New York, while supporting broader global priorities as needed. The Manager will develop and execute community-based programs that advance Community Impact priorities, strengthen nonprofit partnerships, and create meaningful opportunities for colleagues to give back.

A successful candidate will be an energetic, highly organized relationship builder who can transition between executing high-impact colleague events, managing nonprofit partners and budgets, and navigating governance, risk and compliance requirements. 

Responsibilities

• Lead New York colleague volunteering, executing a strategy to positively impact the New York Community, support local nonprofits, and lead a team of colleague champions to host successful volunteer events.

• Manage the relationship with current community and nonprofit partners and identify other external partners or vendors to execute the Corporate Sustainability strategies across the United States.

• Facilitate grants and manage a United States budget strategically for volunteering efforts.

• Drive the strategy and support the United States volunteering champions in hosting successful events.

• Support efforts across global markets on an ad-hoc basis, as appropriate. 

• Support communication efforts across United States markets both internally and externally when needed. 

Qualifications

Qualifications:

• Bachelor’s Degree (required)

• 4-6 years of relevant experience in either corporate giving, corporate sustainability, event planning, or project management.

• Strong project management and organizational skills, with demonstrated ability to manage multiple priorities and deliver against deadlines. 

• Excellent written and verbal communication skills, with the ability to build relationships and influence stakeholders across levels and functions. 

• Demonstrated experience managing external partners and/or vendors; nonprofit partnership experience preferred.

• Proficiency in Microsoft Office, including Excel and PowerPoint; experience with Benevity or similar employee engagement platforms is a plus. 

• Passion for community impact, volunteering, and creating meaningful colleague experiences.

• Ability to work independently, collaboratively, and cross functionally in a detail-oriented environment.

Location

This role is based in New York City and will require local travel within Manhattan and the surrounding area to support volunteer events and partner engagements.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.