About this role
Our client is a dynamic, financial services
institution offering a wide range of financial products and services to
professionals and entrepreneurs across all sectors.
Job Summary
The Sales Officer – Value
Added Services (VAS) is responsible for driving the adoption and revenue growth
of the bank’s non-core and digital service offerings. The role focuses on
identifying customer needs, promoting VAS solutions, and enhancing customer
engagement and satisfaction.
Key Responsibilities
- Promote and sell value-added services such as digital banking solutions,
payments, collections, and lifestyle services.
- Drive customer adoption and usage of VAS products across all segments.
- Identify cross-selling opportunities within existing customer base.
- Achieve assigned revenue and transaction volume targets.
- Conduct product demonstrations and customer education sessions.
- Monitor performance and usage of VAS products and provide insights.
- Collaborate with internal teams to enhance product offerings and
customer experience.
- Support
onboarding and activation of merchants and service partners.
- Ensure compliance with all regulatory and internal policies.
Requirements
- Bachelor’s degree in Business Administration,
Finance, Marketing, or related field.
- Minimum of 5 years’ experience in sales, preferably in banking, fintech,
or telecoms.
- Proven track record in product sales or digital service adoption.
- Knowledge of electronic channels, payments, and VAS offerings.
- Relevant certifications are an advantage.
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