About this role
abra professional services is seeking a Help Desk!
If you are looking for a meaningful technological journey filled with multidisciplinary challenges, come and be a part of our story. In this role, you will join our IT team, providing comprehensive technical support and taking part in cross-organizational computing projects.
Key Responsibilities:
- Provide end-to-end Helpdesk support for company employees, troubleshooting various hardware and software issues.
- Install, configure, and deploy desktop computers and laptops across the organization.
- Implement, integrate, and support new software and systems.
- Maintain and manage user accounts, permissions, and groups using Active Directory.
Requirements
- 1–2 years of professional Helpdesk experience OR equivalent military experience as a Network Manager – Mandatory.
- Strong experience with Microsoft Office suite, Windows 10, and Windows 11 operating systems- Mandatory.
- Proven hands-on experience working with Active Directory- Mandatory.
- Knowledge or experience with Linux environments – A significant advantage.
- Exceptional service orientation, strong communication, and interpersonal skills.
- Strong team player, highly independent learner, adaptable to organizational changes, and possesses a broad system-level perspective.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?