About this role
The Mailroom Clerk is responsible for the accurate and timely receipt, processing, sorting, tracking, and distribution of non-production-related mail and packages throughout the facility. This position serves as a key point of contact for incoming deliveries and ensures packages and USPS mail are properly documented and delivered to the appropriate departments or employees.
Pay: $17.00
The pay listed is the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Responsibilities
- Receive and process incoming non-production-related packages and deliveries.
- Sort and distribute incoming USPS mail to the appropriate departments, employees, or designated locations.
- Utilize the facility's package tracking system to log incoming and outgoing packages, update delivery status, and maintain accurate records.
- Verify package information and ensure deliveries are routed to the correct recipient.
- Notify employees or departments when packages are received.
- Maintain organized records of package receipts, deliveries, and other mailroom activities.
• Assist with outgoing mail and packages, including preparing items for shipment when required.
- Monitor and maintain an organized and clean mailroom area.
- Communicate effectively with employees, vendors, delivery personnel, and management.
- Address package or mail discrepancies and escalate issues when necessary.
- Follow all company policies, facility procedures, and applicable safety requirements.
- Maintain confidentiality and appropriately handle sensitive or business-related correspondence and packages.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent preferred.
- Previous mailroom, shipping/receiving, administrative, or customer service experience preferred.
- Strong computer skills and the ability to learn and use package tracking and mailroom software.
- Proficiency with Microsoft Office, including Outlook, Word, and Excel.
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Strong attention to detail and accuracy.
- Ability to prioritize multiple tasks and work independently with minimal supervision.
- Professional and courteous interaction with employees, vendors, and delivery personnel.
- Ability to safely lift and move packages as required by the position.
Preferred Skills
- Experience using package tracking, shipping, receiving, or inventory management systems.
- Familiarity with USPS and common parcel delivery services.
- Ability to troubleshoot basic computer or tracking-system issues.
- Strong customer-service mindset and ability to work effectively with a diverse group of employees.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to regularly lift, carry, push, and/or pull packages and mail.
- Ability to safely handle packages of varying sizes and weights.
- Ability to work in a warehouse, office, or industrial facility environment as applicable.
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com
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