Pluno
About Pluno
Pluno is building the first fully autonomous AI customer support team that handles every customer interaction, escalates intelligently, and asks the right people for help when needed. A Silicon Valley-style startup operating from Munich, Pluno serves 100+ businesses, including AAVE, Dune, and Scroll. The platform has answered more than 1 million customer questions per year across brands such as Lovable, Scroll, and Dune. Pluno is expanding beyond communities into product support and was previously known as AwesomeQA.
Location
About the Team
Team Distribution
- Engineering60%
- Leadership40%
Where the Team Studied
- 1.Technical University of Munich
- 2.ETH Zurich
- 3.Georgia Institute of Technology
- 4.University of California, Santa Barbara
- 5.Technical University of Berlin
Team Worked At
- Parloa
- Salesforce
- EY
- Luminovo
- CAREX AI
Culture & values
Pluno is building the first fully autonomous AI customer support team, signaling a culture that prioritizes autonomy and innovative problem-solving.
It handles every customer interaction, escalates intelligently, and asks the right people for help when needed, reflecting a collaborative and pragmatic approach to issue resolution.
Pluno operates with a Silicon Valley-style startup vibe while based in Munich, suggesting a fast-paced, growth-oriented work environment.
Meet Pluno
Life at Pluno
Frequently asked questions
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